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Terms and Conditions
 

Terms and Conditions

Effective Date: 12/18/2024

Welcome to Sarah Cleaners! By accessing or using our Website and Mobile App, you agree to abide by the following Terms and Conditions. Please read these terms carefully before signing up or using our services. If you do not agree with these terms, you must discontinue use immediately.

1. Acceptance of Terms

By signing up for an account or using Sarah Cleaners’ Website and Mobile App, you confirm that you are at least 18 years old and capable of entering into a legally binding agreement. If you are under 18, you may only use our services with the consent of a parent or legal guardian.

2. Account Registration

  • Accuracy of Information: You agree to provide accurate, complete, and current information during the sign-up process. You are responsible for updating this information as necessary.

  • Account Security: You are responsible for maintaining the confidentiality of your account credentials. Sarah Cleaners is not liable for any unauthorized access or activity resulting from your failure to safeguard your account details.

3. Service Use

  • Description of Services: Sarah Cleaners provides professional cleaning services as detailed on our Website and Mobile App. Service availability may vary depending on your location.

  • User Responsibilities: You agree to:

    • Provide accurate details regarding your cleaning needs.

    • Ensure the safety of our staff by maintaining a hazard-free environment at the service location.

  • Right to Refuse Service: We reserve the right to refuse service for any reason, including but not limited to unsafe working conditions or violation of these Terms and Conditions.

4. Payments and Pricing

  • Payment Methods: Payments must be made through the methods provided on the Website or Mobile App.

  • Pricing: Prices for services are displayed at the time of booking. Prices may vary based on service type, duration, and location.

  • Cancellations and Refunds:

    • Cancellations: Cancellations must be made at least 24 hours in advance to avoid cancellation fees.

    • Refund Policy: Refunds will be provided in accordance with our refund policy, which can be reviewed here.

5. User Conduct

You agree not to:

  • Misuse the Website or Mobile App for any unlawful or unauthorized purposes.

  • Attempt to disrupt or interfere with our services, servers, or networks.

  • Use the services to damage or harm any person, property, or data.

6. Privacy

Your privacy is important to us. By using our services, you consent to our collection, use, and sharing of your information as described in our Privacy Policy, available here.

7. Intellectual Property

All content on the Sarah Cleaners Website and Mobile App, including but not limited to text, graphics, logos, and software, is the property of Sarah Cleaners or its licensors. You agree not to reproduce, distribute, or create derivative works without explicit permission.

8. Limitation of Liability

To the fullest extent permitted by law, Sarah Cleaners shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from your use of the services.

  • Any loss or damage resulting from circumstances beyond our reasonable control, including but not limited to natural disasters, accidents, or third-party actions.

9. Indemnification

You agree to indemnify and hold harmless Sarah Cleaners and its employees, affiliates, and partners from any claims, damages, or expenses arising out of your use of our services or violation of these Terms and Conditions.

10. Termination

We reserve the right to suspend or terminate your access to our services at our sole discretion, with or without notice, if you violate these Terms and Conditions.

11. Changes to Terms

Sarah Cleaners reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our Website and Mobile App. Your continued use of the services after changes are made signifies your acceptance of the updated terms.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of the Philippines.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Thank you for choosing Sarah Cleaners. We look forward to serving you!

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